Community Monitoring

Creator: Center for Interethnic Dialogue and Tolerance Amalipe "AMALIPE"

Description: This film presents efforts of community monitoring in healthcare services by Center Amalipe in Bulgaria and with the financial support of Open Society Foundations. This model follows the methodology of community monitoring through the so called ‘community inquiry’, including periodical (twice per year) consultation with local communities about the quality of health services they receive. The results show that this method works successfully for the mobilization of local communities to solve issues in the field of healthcare. All activities are accompanied by the work of juvenile and female groups, which is an important part of both community mobilization and advocacy activities.